Change your subscription plan or billing frequency

If at some point you’d like to change your subscription plan or billing frequency, you can do it various ways depending on how you purchased your subscription, which plan you’re on and which plan you’d prefer to be on.

Note Please note that not all changes are possible or available immediately.

Tip If you wish to have more storage space but not necessarily change your subscription plan you can upgrade your Explain Drive Storage.

Change your plan, billing frequency, or switch to a sponsored account

Instructions will appear after you select your current plan and the plan you'd like to switch to.

Tip If you're not sure how you purchased the Explain Everything subscription, you can check it in your Explain Everything Account profile after you sign in with the email address that is assigned to your Explain Everything account.

Select your current plan Select the plan you'd like to change to

Please get in touch with us, as this requires our assistance.

Please get in touch with us, as this requires our assistance.

1. On your Android phone or tablet, open the Google Play Store .
2. Check if you’re signed in to the correct Google Account.
3. Tap Menu  Subscriptions.

Instructions were taken from the Google support article: https://support.google.com/googleplay/answer/7018481

1. On your Android phone or tablet, open the Google Play Store .
2. Check if you’re signed in to the correct Google Account.
3. Tap Menu  Subscriptions.

Instructions were taken from the Google support article: https://support.google.com/googleplay/answer/7018481

1. Cancel your subscription renewal in iTunes.
2. Purchase the monthly or annual EDU Plan.

Note Your new subscription will be discounted by the value of the time remaining on your previous subscription.

1. Cancel your subscription renewal in iTunes.
2. Purchase the monthly or annual EDU Plan.

Note Your new subscription will be discounted by the value of the time remaining on your previous subscription.

1. In order to switch plans, please cancel renewals for your Explain Everything subscription through your profile first.
   
   IMPORTANT Please note that this only cancels your renewals. Your license will be still active for the period covered by your last payment. In order to proceed with the next step, please wait until your current subscription expires. You can also choose to proceed immediately. This will activate the new subscription and cancel the previous one. Please keep in mind that if you choose to do so, the value of the time remaining on your current subscription will not be deducted from the new purchase.
2. Purchase the EDU Plan.

1. In order to switch plans, please cancel renewals for your Explain Everything subscription through your profile first.
   
   IMPORTANT Please note that this only cancels your renewals. Your license will be still active for the period covered by your last payment. In order to proceed with the next step, please wait until your current subscription expires. You can also choose to proceed immediately. This will activate the new subscription and cancel the previous one. Please keep in mind that if you choose to do so, the value of the time remaining on your current subscription will not be deducted from the new purchase.
2. Purchase the EDU Plan.

1. In order to switch plans, please cancel renewals for your Explain Everything subscription through your profile first.
   
   IMPORTANT Please note that this only cancels your renewals. Your license will be still active for the period covered by your last payment. In order to proceed with the next step, please wait until your current subscription expires. You can also choose to proceed immediately. This will activate the new subscription and cancel the previous one. Please keep in mind that if you choose to do so, the value of the time remaining on your current subscription will not be deducted from the new purchase.
2. Purchase the yearly Individual Plan.

Please get in touch with us, as this requires our assistance.

To change billing frequency from Yearly to Monthly, please follow the steps described in the article: https://support.apple.com/en-au/HT204939

To change billing frequency from Monthly to Yearly, please follow the steps described in the article: https://support.apple.com/en-au/HT204939

1. In order to switch plans, please cancel renewals for your Explain Everything subscription through your profile first.
   
   IMPORTANT Please note that this only cancels your renewals. Your license will be still active for the period covered by your last payment. In order to proceed with the next step, please wait until your current subscription expires. You can also choose to proceed immediately. This will activate the new subscription and cancel the previous one. Please keep in mind that if you choose to do so, the value of the time remaining on your current subscription will not be deducted from the new purchase.
2. Purchase the yearly EDU Plan.

1. In order to switch plans, please cancel renewals for your Explain Everything subscription through your profile first.
   
   IMPORTANT Please note that this only cancels your renewals. Your license will be still active for the period covered by your last payment. In order to proceed with the next step, please wait until your current subscription expires. You can also choose to proceed immediately. This will activate the new subscription and cancel the previous one. Please keep in mind that if you choose to do so, the value of the time remaining on your current subscription will not be deducted from the new purchase.
2. Purchase the monthly Individual Plan.

1. In order to switch plans, please cancel renewals for your Explain Everything subscription through your profile first.
   
   IMPORTANT Please note that this only cancels your renewals. Your license will be still active for the period covered by your last payment. In order to proceed with the next step, please wait until your current subscription expires. You can also choose to proceed immediately. This will activate the new subscription and cancel the previous one. Please keep in mind that if you choose to do so, the value of the time remaining on your current subscription will not be deducted from the new purchase.
2. Purchase the yearly Individual Plan.

Please get in touch with us, as this requires our assistance.

1. In order to switch plans, please cancel renewals for your Explain Everything subscription through your profile first.
   
   IMPORTANT Please note that this only cancels your renewals. Your license will be still active for the period covered by your last payment. In order to proceed with the next step, please wait until your current subscription expires. You can also choose to proceed immediately. This will activate the new subscription and cancel the previous one. Please keep in mind that if you choose to do so, the value of the time remaining on your current subscription will not be deducted from the new purchase.
2. Purchase the yearly Individual Plan.

1. In order to switch plans, please cancel renewals for your Explain Everything subscription through your profile first.
   
   IMPORTANT Please note that this only cancels your renewals. Your license will be still active for the period covered by your last payment. In order to proceed with the next step, please wait until your current subscription expires. You can also choose to proceed immediately. This will activate the new subscription and cancel the previous one. Please keep in mind that if you choose to do so, the value of the time remaining on your current subscription will not be deducted from the new purchase.
2. Purchase the monthly Individual Plan.

Please get in touch with us, as this requires our assistance.

Please get in touch with us, as this requires our assistance.

1. Cancel your subscription renewal in iTunes.
2. Once your current subscription expires, you'll be able to join your group. You can also get in touch with us with your account details and we'll proceed from there.

1. Cancel your subscription renewal in iTunes.
2. Once your current subscription expires, you'll be able to join your group. You can also get in touch with us with your account details and we'll proceed from there.

Please get in touch with us, as this requires our assistance.

Please get in touch with us, as this requires our assistance.